If you are an existing customer and require support with any aspect of your eCommerce integration, please feel free to log a support ticket by clicking “Create New Support Ticket” above.

If you require urgent assistance, please ring 0800 CONVERGENCE [266837]. From outside New Zealand, please dial +6495252611 and select technical support.

We strive to deliver the best customer service as we work through the resolution of the technical challenges you bring to us.

The best way for us to continuously improve is to get your feedback.

So, positive or negative, we’d love to hear from you. Please let us know how we did and give us any feedback you feel is appropriate.

Thank you in advance!