by Mark Presnell | Jun 9, 2026 | Article
The Intelligence Stays Here Why the New Wave of AI Hardware Changes Everything for Businesses That Want to Keep Their Data Private By Mark Presnell, Convergence Ltd Something significant happened this week in the technology world — and it is directly relevant to every...
by Mark Presnell | May 24, 2026 | Article
The next wave of AI isn’t just changing how your team works. It’s changing how your customers shop — and most businesses won’t see it coming until it’s too late. We’re entering the era of agentic commerce: AI agents that shop on behalf of...
by Mark Presnell | Apr 29, 2026 | Article
Why private AI models are the next evolution of eCommerce integration — and why New Zealand businesses need to act now. Here’s something I see almost every week. A business owner sits in front of a screen full of dashboards, reports, and spreadsheets....
by Mark Presnell | Dec 8, 2025 | Article
AI answer engines are reshaping how customers engage with eCommerce sites, removing common barriers to conversion and creating new pressure points for digital businesses to adapt quickly. Many online journeys today feel like walking into a retail store and finding no...
by Mark Presnell | Nov 25, 2025 | Article
You may start with an ecommerce platform such as Shopify or WooCommerce because it gets you trading quickly, but once your order volume begins to climb you soon see that the ease you experienced at the beginning does not carry through to the rest of your operation....
by Mark Presnell | Nov 7, 2025 | Article
You have probably heard the claim that up to 95 per cent of AI projects fail to deliver real value. It is not because the technology does not work, but because most teams are unclear about what they are trying to achieve. At Convergence, we have seen this story...
