Hi there, It’s Mark Presnell from Convergence LImited also known as Mr Integration.
Christmas; well it’s nearly upon us, and if you are anything like a lot of our clients, then this will be the busiest period of the year for you. This is also the time of the year when your eCommerce systems are put to the test. A large volume of orders are likely to come through, you will need to process price updates and so forth, it’s going to be frantic.
What we see is that when you manage to organise your data through an eCommerce integration and the prices are automatically updated on your website and stock is automatically updated, the quality of your customer service goes up, people are under less stress and able to focus on delivering customer service to your customers, helping them make the right decisions, buying the right product, possibly even upsell, cross-sell and do all of those good things.
But it’s a matter of being ready for it and doing everything in good time. Quite frankly right now is probably a little but late for this Christmas but thinking ahead for next Christmas you might want to be ready by looking at an eCommerce integration system that keeps all of your data in sync 100 percent; all of the time, without you having to do anything. It’s a one time set up and your prices and stock will be updated on your website automatically continuously. Online orders will flow back, you don’t need to upload orders or enter them manually, they will just be in your system ready for you to look at, confirm and fulfill.
If you’re ready to have a chat about that go to mrintegration.com and book a call, you will be talking with myself and we’ll go through your specific requirements to establish what’s needed for your particular case.
If you’re not quite ready for that grab a copy of our free eBook also at mrintegration.com, have a read and learn how to prepare your business for an eCommerce integration solution and maybe we can talk in the future.
We wish you all a Merry Christmas and all the best for the new year and we look forward to talking to you when you’re ready.
Mark Presnell
Managing Director
Convergence Limited
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