by Mark Presnell | Dec 28, 2022 | Article
One of the most important ways an online retailer can make themselves more attractive to shoppers looking online for Christmas gifts this year is to provide a strong returns process to build trust and confidence with consumers. eCommerce is not only handicapped by the...
by Mark Presnell | Nov 15, 2022 | Partnering
A great fire side chat with Nathan Frater from Backbone Digital, the undisputed gurus of results-driven user experience design. ““… your customers are your business and how you interact and engage with them and how you serve your customers should underpin everything...
by Mark Presnell | Oct 29, 2022 | Article
Kiwi online shopping companies are failing people with disabilities By Mark Presnell Too few of New Zealand’s e-commerce sites meet even the basic accessibility standards for internet users with disabilities and it’s vital that local online shopping outlets move...
by Mark Presnell | Oct 18, 2022 | Partnering
Convergence and Fuel Design have been partnering for many years. At this point, Fuel Design specialise in B2C and B2B eCommerce websites built on the Oncord platform. Together we provide comprehensive fully integrated eCommerce solutions. Listen to Jason and Mark...
by Mark Presnell | Jul 27, 2022 | Testimonial
Shaun Elvines, Warehouse Manager at Glasscorp shares his experience of using Convergence’s CODI to integrate a number of systems and save $12,000 per month! Watch the interview here. My name is Shaun Elvines. The company I represent is Glasscorp Limited. My...
by Mark Presnell | Jun 29, 2022 | Testimonial
Kieran Callaghan, Sales Manager at Classic New Zealand aka Classic Sheepskins speaks about their eCommerce integration between NetSuite and Shopify. Watch the interview here. My name is Kieran Callaghan and I work at Classic New Zealand Limited, which is also known...
by Mark Presnell | Jun 16, 2022 | Partnering
Mark Presnell [aka Mr Integration] and Jason Greenwood of Greenwood Consulting talking about eCommerce and the importance and benefits of PIM [Product Information Management] systems Watch the interview here. For those of you who don’t know Jason, meet Jason...
by Mark Presnell | Mar 10, 2020 | Article
Have you ever heard the saying, “what got you here won’t get you there?” The idea behind it is pretty simple. If you were competing in a triathlon, you’d need to do running, biking, and swimming. Plenty of people in life get comfortable with one thing, like running in...
by Mark Presnell | Jul 12, 2019 | Article
As announced on LinkedIn...